Contact options

Would you like to send us questions, suggestions or criticism? Do you need a contact person for larger room contingents or do you have another request? Please feel free to contact us!

You are also welcome to send us a message to enquire about room availability and preferred dates. If possible, please use the booking form.

We will respond to your enquiry as quickly as possible and get back to you as soon as possible.


You can reach us during our reception hours
Mon - Fri: 7:00 - 10:00 a.m.
Sat. - Sun.: 08:00 - 10:00 a.m.

by telephone under the following number:
+49 (0) 9078 89 99 01 – 0

On Saturdays, Sundays and public holidays our reception is not staffed continuously.

Emergency number

In the event of malfunctions and urgent emergencies (e.g. if your key card is lost or defective, problems with our boarding machine), you can call our emergency number for help:

+49(0)173 532 333 9

(No WhatsApp, SMS, MMS or video call)

Industrial Park East 15a
86690 Mertingen